Barrier Busters of the Top 6 Most Common Misperceptions of Mobile Small Business Apps

The trends are very telling – mobile small business apps is the smart way to reach your audience.

The latest research shows that the primary reason small business continues to place traditional advertising such as their annual yellow page listing is because everyone else does.

With the sharp downward trends of traditional advertising it’s time to go where your audience already is. Let’s examine closer where you can improve a much higher promotional ROI with your mobile apps for small business investment.

First Steps Toward Mobile Apps for Small Business

1. Know your current ROI.

What is your yellow pages (or other print) actual ROI?

How many new customers came to you through your print listing?

What was their average purchase amount?

Does your incremental sales margins cover the cost of your print ad?

2. Start small. Take just say 10-15% of what you are already spending and pilot some of the mobile small business apps.

3. Leverage both. For example, use your yellow page listing to include a promotion that drives traffic to free Facebook business page such as opting in for a discount coupon.

The Most Commonly Perceived Barriers for Mobile Small Business Apps

Anything new and different always has initial barriers.

Let’s explore whether they are fact or fiction so that you can decide if this exciting and fast growing medium is right to consider for your business.

We’ll start with the most common perceptions.

  • Time – Overwhelmed business owners have little time to research new technology for mobile small business apps and consumer tastes.

Fact- Customizable templates offer turnkey solutions for even the most non-technical business owner.

  • Cost – Normal development costs for mobile apps can be costly. Typically $4,000 to $15,000. Don’t forget multiple technology formats and future software changes create additional costs.

Fact – Affordable options are now available for the smallest promotional budget.

  • Branding and Customization – Mobile app templates don’t allow me to express my unique brand, benefits and features for my business.

Fact – Menu driven templates allow you to choose which small business apps functions will engage your target audience the most. You can even choose your own logo, color, look and feel that mirrors your web site and print collateral. This custom menu approach saves you thousands of development dollars.

  • Technology – How could I ever keep up to be sure my mobile small business apps can be viewed on Android, Apple iOS, Blackberry and Windows smartphones. How about all the different tablets?

Fact – Exciting cloud based solutions mean all that back office technology stuff is done for you so your business apps are always easily accessible to your customers, no matter what device is in their hand. More importantly your information is secure.

  • ROI Tracking and Control – How do I keep up with a repeatable tracking system for my mobile apps?

Fact – You select the measurable traffic and customer conversion indicators you want to track and the system does it for you. Once you decide what you want you can maintain your system in less than 15 minutes a day.

  • Type of Business – My business isn’t about connecting with local mobile shoppers like restaurants and Realtors. I don’t see how mobile business apps would work for me.

Fact – If you have a product or service that provides additional value to help people with solutions they need there are mobile business apps waiting for you to connect to. Because of the widespread use of smart phones across all demographic groups (1 billion by 2016 globally!) every business has a sizable audience to reach.

Think outside your local market. With mobile apps it’s time to consider regional, national and even a global reach.

While this article emphasized smart phones don’t forget to include tablet users, another exploding mobile platform many small to mid-size businesses are not effectively connecting with.

With a world gone mobile the time is now to rid all the barriers in helping your mobile small business apps connect with growing your business.

Social Media and Small Business in 2014

Social Media and Small Business in 2014 have a vital relation with each other because social media gives the opportunity to the small businesses to play on the same play ground aside with large brands and organizations. In 2014 it will be a fact that most of the 2013 trends will tend to keep increasing and some will fall but the truth that only matter is about the communication between business and the customers. How you communicate and build relations and trust with the customers will decide which way your business will go.

Businesses are built on the content these days and content play the most important role in success of your business. So there are some trends you should be aware of:

It is quite evident that now mobile are going to go main stream and are going to play a role of most important communicating playground. Now days almost every website is switching to mobile site so it is very important for your business to make the switch to mobile site. It should be your top priority to build responsive design and think how people are going to interact with your business on mobile phone. You should have mobile apps, emails and SMS that the customer could interact on his mobile phone.

Niche sites are going to play an important role in communicating with your customers because now days it is very difficult to get found in the presence of Face book, Google+ and twitter. These sites will get you in front of the customers because of the high target by the customers and these are the best and affordable.

Social Media and Small Business organization relationship is very important and blogs will always outrun every other way of generating business. To generate new business leads you should create better content on regular basis and try to attract more and more traffic to your website. Blogs are also known as the pros of the small business promotions and if don’t have one you should go and start one.

You should communicate and interact with your customers and potential buyers by creating value able and better content because now days spasms could get in your way and can create a little bit of setback for your business.

Social Media and Small Business relationship depends upon success of your business if you are not successful than it means you are not interacting with customers in an appropriate manner. You should try to be friends with every person that like or comment on your post even if he is your competitor because it is your success that your enemies are admiring you and success always leads to more success.

Promoting your business on social media is two way things as if you want your content and product to be promoted by someone else you have to promote their products as well. So try to find potential influential people that can promote your product and you promote their products. It will do you better than the other party.

Create interesting and best content that a customer can’t resist and you get more and more response. You should be socially active and try to reply to every comment that a user is making and try to remove if there is any doubt in his mind. This year is going to be an exciting year and try to remain at the top of the game by using the new trends of the social media.

Small Business Tip: Get Off the Bandwagon

If you run a small business, it is increasingly important to stay ‘ahead of the game’ instead of just being a player. It would not be a smart business decision to open up a small food market on the adjacent corner of a Loblaws, Walmart Supercentre, Whole Foods and Costco. It doesn’t make sense. You would quickly become part of the small business graveyard.

Your business needs to stand out from the crowd, and since the world is a growing every day, you’re going to need to get creative!

Don’t jump on a bandwagon as it’s barreling through, be a member of the construction team that BUILDS the bandwagon to reap the most benefit as it picks up speed.

Easier said than done – a very select few thought that a micro-blogging platform that only allowed users to speak 140 characters at a time would amass into the social media giant Twitter is today. Ashton Kutcher was a bandwagon builder, and was the first to reach 1 million followers. How many followers do you have?

Not to say that Twitter is dead or dying soon, but if you don’t have a large Twitter following by now… perhaps it’s time to look for a new way of building your online reach and conversation. A new idea is emerging every second of every day, do some research and become an early adopter!

Here are a few leads to get you started:

Group Buying – is on the cusp of becoming huge, and it has been for a few years. Do some research and get involved with sites that give away daily deals- it might actually help promote your business/products. Best case scenario? The site becomes huge in your area/industry and sales skyrocket as a result.

QR Codes– Smartphone barcodes that are starting to pop up everywhere (heck, I even sit on one in the subway every morning). Since 1 in every 2 people will have a Smartphone by Christmas (it’s true!) this might just be the next massive trend in technology and advertising. “Social scanning” includes tools like Stickybits and SCVNGR that incorporate the new location ‘checking in’ fad that might also be on the brink of social domination.

Q/A Platforms – Millions of people are starting to ask questions on sites like Quora and Linked In. Pick a platform that speaks directly to your audience, and start answering some questions. Get in on the conversations; build a reputation as an expert and you’ll start to stand out from the rest of the social media crowd.

Find an alternative to the ‘biggies’ – use Statusnet instead of Twitter, use Aardvark instead of Linked In Answers, use Brightkite instead of Foursquare. Try to hit the bigtime with an emerging trend rather than trying to scream over the noise of the crowd.

Be proactive and set yourself up for success!